Utilities: Billing & Customer Service

Downtown
Function
The Town provides:
  • Billing and payment collections for water, sewer and solid waste services
  • Help understanding and resolving issues with your water bill
  • Monthly meter reading
Online Services
Guide to Utility Services
Water / Sewer
Billing Question / High Bill Concerns (919) 557-3925
Press option 3
Connect / Disconnect Service
(919) 557-3925 
Press option 2
Water Quality Issue
(919) 552-5920
Water Service Concerns / no Water
(919) 557-3925
 Press option 8

Garbage / Recycling
Bulk trash item for pickup
Click here for more information about Town policies and fees regarding large amounts of yard waste and debris.
(919) 552-5920
Garbage / Recycling missed
(919) 552-5920
Need moving boxes picked up
(919) 552-5920
Replace/Repair garbage or recycling container
(919) 552-5920

Yard Waste
Grass clippings to be picked up
(919) 552-5920
Limbs / Leaves to be picked up
(919) 552-5920